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What’s the point of testing?

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What’s the point of testing?

You can’t fix what you don’t know is broken — and that’s where testing comes in. It's not just about hunting for bugs. It's about spotting gaps before they become problems, and catching surprises before they go public.

Pheobe

By Pheobe

June 3, 2025

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sk ten people what testing is, and you'll get ten different answers. Some call it "quality assurance" and picture clipboard-wielding folks robotically checking boxes.

Others see it as just finding bugs — hunting down errors before users do.

Many developers view it as that frustrating final hurdle before they can ship their code.

The real point of testing is to find out what your product actually does versus what you think it does. Essentially, it serves as an information service that reveals the gap between intention and reality before your customers make that discovery for you — usually at the worst possible moment.

Testing helps answer crucial questions like:

  • Does this thing actually work?
  • Will users figure out how to use it?
  • Is it going to crash right when the CEO is showing it off?
  • Did we build what we thought we were building?

We all test things without thinking about it — proofreading an email, checking a door's locked, tasting the sauce before serving.

Software testing is the same concept: making sure things work before they go out into the world.

Testing is for learning

Think of testing as gathering intel — not spy stuff, but the kind that helps you avoid releasing something that doesn't work. Testers dig into how the software behaves, how reliable it is, and whether it holds up in the real world. Then they share what they’ve found so the team can make smart calls about what’s ready and what still needs work.

Looking at testing this way flips the idea of being a blocker. Testers aren’t there to say no to a release — they’re helping the team say yes with their eyes open. That means fewer embarrassing moments where a new feature falls over in front of a customer or crashes during a demo.

When someone asks, “can we ship this?” they need more than just a bug count. They need to know:

  • Which issues are likely to cause real problems
  • What still feels risky or uncertain
  • Where more digging might uncover something important
  • Whether this version is actually good enough for users

Getting the most from limited testing resources

Time, budget, and focus are always limited. But effective testing doesn't have to be expensive or complicated. It's about starting simple and focusing on what matters most.

Think about:

  • Where testing will uncover the most insight
  • Which areas are the riskiest
  • How to balance thorough coverage with time
  • When to use different testing styles(scripted, exploratory, automated)

Remember, the goal isn't to test everything exhaustively — that's impossible. Instead, aim to gather the most valuable information efficiently, focusing efforts where they'll reveal the most important insights about product quality.

Don't fall into the trap of over-planning your testing. Excessive planning can consume valuable time that could be better spent on hands-on testing. Also, consider that manual testing can often be cheaper and easier in the early stages of testing. Automation has its place — but relying on automation alone can slow you down.

Understanding what your software really does

Counting bugs is like judging a restaurant by its dirty dishes — you're missing the full experience from the taste to the ambiance.

To truly grasp your software's quality, consider asking:

  • Does this feature solve the problem it's meant to?
  • Will users find it intuitive and easy to use?
  • How does the system perform under stress?
  • What happens when things go wrong?
  • Are there edge cases we've overlooked?

This broader perspective moves beyond just defect counts. It focuses on whether the software meets user needs, delivers a satisfying experience, and provides real value to the business.

Get the most out of testing

Testing isn't just about ticking boxes or collecting bug counts; it's about uncovering meaningful insights that guide better decisions. To maximize the value of your testing efforts:

  • Focus on learning, not just checking: Approach each test with curiosity about what you might discover.
  • Communicate context, not just results: Help stakeholders understand what findings mean for their decisions.
  • Prioritize based on risk and value: Direct efforts where they'll yield the most important insights.
  • Adapt methods to goals: Choose testing approaches that best support current information needs.
  • Think beyond the immediate: Consider how today's testing insights inform tomorrow's development.

Remember, great testing doesn't have to be expensive or complicated. It's about starting simple and focusing on what matters most.

Testing gives you confidence

Think of testing as your product's dress rehearsal. It helps you catch the off-notes before the big performance, ensuring everything runs smoothly when it counts.

Of course, testing won't catch every single issue — software is complex, and surprises can happen. But it does give you the best possible insight into how your product behaves, allowing you to make informed decisions about what's ready and what needs more work.

The goal isn't perfection; it's confidence. Confidence that your users will have a good experience, that your app won't crash during a critical demo, and that you're delivering value. That's the real power of testing.

With Testpad's intuitive, checklist-style approach, you can explore your application's behavior, identify surprises, and get insights that might otherwise go unnoticed. Sound good? Give Testpad a go with our free 30-day trial — no credit card required. It’s an easy way to see how better testing leads to better decisions — and better products.

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